FAQ

GEMMi products are crafted from high-quality artificial anti-tarnish materials to ensure durability and lasting shine.
To maintain its brilliance, gently wipe your GEMMi jewelry with a soft cloth after each use. Avoid contact with chemicals and store in a dry place.
We aim to ship orders within 24-48 hours of purchase. Delivery times may vary based on your location.
Currently, we offer shipping within India. Please contact our support team for more information on international orders.
We accept returns within 3-4 days of purchase for unused items in their original packaging. Exchanges are subject to product availability.
Once your order ships, you will receive a tracking number via email. You can track your order directly through our website.

Support Guidelines:


Contact Methods: Reach out to us via email at query.gemmi@gmail.com or through direct message on our official social media channels.

Response Time:


We strive to respond to all inquiries within 24 hours during business days.

Issue Resolution:


Our support team is dedicated to resolving issues promptly and ensuring customer satisfaction.

Feedback:


We value your feedback! Please let us know how we can improve our products and services.